What to do if you’re not receiving your Labour emails

Whether it’s national, regional or local, CLP or branch, your Labour Party emails help you stay connected to what’s happening.

There are a number of reasons why you may not be receiving your emails; you may be “unsubscribed”, your email account may be rejecting Labour Party emails as “invalid” or “bounced”, or we may have the wrong address on file.

If you’re unsubscribed it means that you may have opted-out of receiving emails deliberately or accidentally or the system may have “unsubscribed” you.

If you’re not receiving your emails and want to receive them, you can change your communication preferences by following this link: https://labourorganise.com/communications – by following this you will then be sent an email containing a further link to a page that will allow you to manage your communication preferences.

If the reason is that your address is blocking, or discarding emails from our system as invalid or bounced then you’ll need to ensure that your email system recognises Labour Party emails as a safe/friendly source.

To solve this issue all you need to do is add our system to an “allow list”. Different service providers have different ways of doing this; the following link gives advice for a wide range of different email providers: https://support.appliedi.net/kb/ow-to-whitelist-an-email-address-with-gmail-outlook_com-or-yahoo/

By adding the Labour Party to an allow list it should also prevent your emails going to your SPAM or Junk folder (although it’s always a good idea to check those folders anyway).

If none of the above solutions are working then please contact codclpsec@gmail.com or cod.clp.membership@gmail.com and we will do everything we can to help.

Communication is crucial to allow us to work together at this pivotal time for the country and region, and ensuring that you are receiving your Labour Party emails is an important first step.

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